Strategic Alliance Leader
Core
Manage assigned customer relationships, lead strategic account planning, and ensure successful execution of projects across CDS sites to enhance customer experience.
Role type
Senior Strategic Account Manager / Alliance Leader
Builds
Strategic account plans, project resource plans, and customer status updates for pharmaceutical clients
Domain
Contract Development and Manufacturing (CDMO), Pharmaceutical, Biotech
Deliverable
client delivery
Required skills
Pharmaceutical industry experience, project management, leadership, customer relationship management, strategic planning, resource planning, escalation management, industry trend analysis
Preferred skills
Formal project management certification, management qualification, Catalent leadership program experience, drug development process knowledge, regulatory filing knowledge, Microsoft Project proficiency
Technologies
Microsoft Office, Microsoft Project
Responsibilities
Act as key relationship manager for assigned customers, support business development in generating quotations and executing strategic account plans, support project managers with customer status updates, generate project management resource plans, serve as customer escalation point, prepare regular reports on client health, maintain knowledge of industry trends and competitors
Seniority
Senior, hands-on IC with management responsibilities
