Commercial Account Manager
Core
Primary site contact for assigned customer accounts, ensuring successful execution of commercial manufacturing programs and driving continuous improvement.
Role type
Commercial Account Manager
Builds
Commercial manufacturing programs for pharmaceutical and life sciences clients
Domain
Pharmaceutical manufacturing / CDMO / Inhalation and oral drug development
Deliverable
client delivery
Required skills
Customer relationship management, cross-functional stakeholder coordination, forecasting and demand planning, onboarding new clients, strategic account management, issue resolution
Preferred skills
Pharmaceutical manufacturing experience, SIOP/S&OP process participation, business process improvement, knowledge of PPQ and commercial manufacturing
Technologies
ERP systems, Microsoft Office
Responsibilities
Serve as primary commercial contact and voice of the customer, partner with operations and planning teams to align forecasts, lead onboarding of new commercial clients, develop scalable account management processes, drive cross-functional communication and issue resolution
Seniority
Mid-level, hands-on IC