Reception & Customer Service Team Member
Core
First point of contact for customers and visitors, delivering a great customer experience while keeping the office running smoothly.
Role type
Reception & Customer Service Team Member
Builds
Customer service interactions and office administration
Domain
Manufacturing (Carpet)
Deliverable
client delivery
Required skills
Customer service, problem solving, time management, MS Office Suite, verbal and written communication
Responsibilities
Greeting customers and visitors by phone, email, and in person; Responding to customer enquiries and resolving issues and complaints; Maintaining accurate records and handling day-to-day administration; Supporting the wider office team across a variety of tasks