Technology Adoption Manager - Digital Transformation
Core
Drive successful adoption of new and existing technologies for external customers and internal employees through change management, training, and analytics.
Role type
Senior IC Technology Adoption Manager (Digital Transformation)
Builds
Adoption strategies, roadmaps, enablement programs, and usage dashboards for enterprise platforms.
Domain
Industrial manufacturing / Digital transformation / Enterprise software adoption
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Change management strategy, stakeholder analysis, roadmap development, training design, data-driven metrics, cross-functional collaboration
Preferred skills
Experience with Salesforce/ERP migrations, OKR frameworks, building Champions networks
Technologies
Salesforce, ERP systems, Learning Management Systems, Teams, Yammer/Viva Engage
Responsibilities
Define change, communications, and training plans tied to business outcomes; Develop and execute adoption strategies for enterprise technology rollouts; Design role-based enablement and learning paths; Create multi-channel communications and establish feedback loops; Map and improve end-to-end user journeys; Define adoption KPIs and build dashboards to report progress.
Seniority
Senior, hands-on IC