Client Care Representative - Brisbane | CAS
Core
Provide exceptional client service and administrative support to manage hearing health care operations for an older clientele across multiple clinic locations.
Role type
Client Care Representative (Medical Administration)
Builds
Clinic operations and client service delivery
Domain
Hearing health care / Medical administration
Deliverable
Dashboards & analysis
Required skills
Appointment scheduling, client record management, phone/email communication, basic hearing device troubleshooting, billing, problem-solving, computer skills
Responsibilities
Manage audiologist appointment schedules, greet clients and update records, assist with client and doctor enquiries, answer clinic phone calls and emails, provide basic troubleshooting for hearing devices, handle accurate billing of appointments
Seniority
Entry-level, hands-on IC
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