Capacity Coordinator I
Core
Develops prospective personnel through hands-on experience in Customer Experience and Capacity Procurement roles to gain end-to-end knowledge of customer and load management.
Role type
Junior operational coordinator (logistics)
Builds
Customer relationships, load schedules, and carrier agreements
Domain
Transportation/Logistics
Deliverable
product features
Required skills
Order management, carrier negotiation, load lifecycle tracking, cross-departmental communication, system data entry, spot rate negotiation, carrier verification
Preferred skills
Adaptability under pressure, goal orientation, relationship building, complex situation analysis, computer proficiency (Microsoft Office)
Responsibilities
Serve as point of contact for customers regarding load updates and capacity availability; negotiate spot rates for variable loads; enter customer orders into the order management system; schedule pick-up and delivery appointments; negotiate with carriers for optimal purchase rates; verify authenticity of carriers and tracking prior to scheduled pickup.
Seniority
Entry-level, developmental