Aircraft Appearance Duty Manager
Core
Oversee aircraft appearance operations including safety, servicing, and cleaning services for aircraft.
Role type
Aircraft Appearance Duty Manager
Builds
Ground servicing programs for airline customers
Domain
Aviation / Ground Services
Required skills
Team leadership, SLA management, customer service resolution, safety compliance, performance management, recruitment, contract negotiation, resource planning, regulatory knowledge (FAA/OSHA), computer skills
Preferred skills
None stated
Technologies
Word processing, spreadsheets, email, ordering platforms
Responsibilities
Lead and manage team members to meet Service Level Agreements, resolve customer service issues, manage safety and security processes, recruit and hire team members, monitor and conduct training, plan and organize resource usage
Seniority
Mid-level management (2-5 years experience)