ServiceNow - Configuration Analyst - Contract/Permanent - Sydney
Core
Manage ServiceNow asset and configuration management plans, principles, and implementation while liaising with configuration administrators to maintain central libraries and common codes.
Role type
ServiceNow Configuration Analyst
Builds
ServiceNow asset and CMS central libraries
Domain
IT Service Management (ITSM) / Configuration Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow configuration, Asset and Configuration Management Plans, CMS management, data housekeeping, training specialists
Preferred skills
Communication skills
Technologies
ServiceNow
Responsibilities
Liaise with configuration administrator/librarian on population of asset and CMS; manage asset and CMS, central libraries, common codes and data; ensure regular housekeeping of asset and CMS; train Asset and Configuration Management specialists and other staff in principles, processes and procedures
Seniority
Mid-Senior, hands-on IC
