Care Advocate II
Core
Internal sales professional providing outstanding service to internal and external customers, focusing on selling industrial products and building long-term business partnerships.
Role type
Internal Sales Representative (Industrial Products)
Builds
Industrial electric motors, drives, automation equipment, and related services
Domain
Industrial capital goods / Electric machinery
Deliverable
product features
Required skills
Cold calling, technical product knowledge (low voltage electric motors), customer relationship management, order processing, complaint resolution, SAP proficiency, CRM software usage
Preferred skills
High voltage motor experience, variable speed drives knowledge, soft starters expertise, industrial customer service background
Technologies
SAP, Microsoft Suite (Excel, Word, PowerPoint), CRM systems
Responsibilities
Support external sales representatives, promote and sell industrial products, handle incoming calls, process orders and applications, resolve customer complaints, maintain detailed customer records, coordinate with internal departments
Seniority
Individual Contributor, mid-level sales role