Product Client Success Manager (First Party Casualty)
Core
Drive adoption, utilization, and business value realization for First Party Casualty solutions across insurance carrier accounts.
Role type
Senior Client Success Manager (First Party Casualty)
Builds
First Party Casualty claims solutions for insurance carriers
Domain
Insurance / Property & Casualty / Claims Technology
Deliverable
client delivery
Required skills
First Party Casualty claims expertise, carrier operations knowledge, claims workflow optimization, data analysis, solution adoption strategies, ROI demonstration, cross-functional partnership
Preferred skills
Claims transformation experience, digital claims initiatives, operational process improvement
Technologies
CCC Intelligent Solutions platform
Responsibilities
Build expertise in First Party Casualty claims workflows and industry trends; Partner with carriers to drive adoption and value realization; Identify operational challenges and improvement opportunities; Demonstrate measurable value and ROI; Support workflow optimization and best practice recommendations; Partner with cross-functional teams to execute account strategies
Seniority
Senior, hands-on IC