Application Engineer - OEM & Panel Partners
Core
Act as a key technical point of contact for OEM and panel partners, coordinating technical queries, product changes, and certification requirements to ensure product readiness and market launch.
Role type
Application Engineer (OEM & Panel Partners)
Builds
Reliable fire detection solutions for OEM and panel partners
Domain
Manufacturing / Fire Safety / Industrial Safety
Deliverable
product features
Required skills
Technical requirement analysis, Cross-functional coordination, CRM management, Risk identification, Product roadmap communication, Stakeholder relationship management
Preferred skills
Problem-solving, Analytical thinking, Continuous improvement mindset
Responsibilities
Build strong working relationships with priority OEM and panel partners; Coordinate partner enquiries, technical requests and feedback; Provide updates on product roadmaps, new releases, and certifications; Coordinate the weekly System Product Review; Work with Product Management, Systems, Engineering and Compliance to assess technical requirements and launch readiness; Maintain accurate CRM records of partner interactions; Identify and escalate risks to customer launch plans.
Seniority
Individual Contributor