Visitor Services Assistant I, McDonald Observatory Visitors Center
Core
Front desk staff supporting visitor admissions, reservations, and customer service at an astronomical research observatory's public center.
Role type
Visitor Services Assistant
Builds
Visitor admission records, reservation management, and ticket sales for public programs
Domain
Astronomy / Public Outreach
Deliverable
product features
Required skills
Customer service, front desk operations, cash handling, data entry, computer literacy
Preferred skills
Visitor services experience, ticketing software, CRM systems, Spanish language
Responsibilities
Greet visitors and answer questions, register guests and manage reservations, sell tickets and memberships, process cash and maintain financial records, coordinate with staff on special programs
