Senior Digital Enablement Manager
Core
Drive adoption of digital end-user tools (Copilot, GenAI, Power Automate) to help colleagues reduce repetitive tasks and increase value creation within Business Service Operations.
Role type
Senior Digital Enablement Manager (Change Management & Adoption)
Builds
Digital enablement community, training programs, governance standards, and engagement activities for productivity tools.
Domain
Corporate IT / Digital Transformation / End-User Computing
Deliverable
product features
Required skills
Change management, training delivery, digital tool expertise (Copilot, GenAI, Power Automate), stakeholder engagement, project management, communication
Preferred skills
Low-code/no-code platform knowledge, community building, strategic planning
Technologies
Microsoft Copilot, GenAI, Power Automate, Low-code/No-code platforms
Responsibilities
Launch digital enablement community, shape governance for end-user technology, develop training programs, partner with super users, run engagement activities, facilitate knowledge sharing forums, assess emerging digital opportunities.
Seniority
Senior, hands-on IC