Operations Manager
Core
Develops, manages, and delivers administrative support services to the sales force, acting as a liaison between customers, sales staff, and distribution.
Role type
Operations Manager (Sales Support)
Builds
Sales support activities, customer service processes, and inventory management for the branch.
Domain
Industrial distribution / Sales operations
Deliverable
dashboards & analysis
Required skills
Microsoft Office proficiency, financial calculations, inventory management, order processing, collections management, accounts payable, report generation, customer support, sales system training
Preferred skills
Industry and sales experience, excellent driving record, leadership skills
Responsibilities
Maintain sales support activities, train sales staff on systems, process orders and advise on shortages/dates/prices, manage collections and outstanding invoices, handle accounts payable (expenses, inventory, freight), prepare reports on sales trends and complaints, manage branch inventory levels, resolve order problems for customers and suppliers.
Seniority
Mid-level, supervisory (5-10 Direct Reports)