Store Manager Guangzhou
Core
Lead store staff to deliver pinnacle LEGO brand experience and drive commercial performance for LEGO flagship store guests.
Role type
Senior retail store manager
Builds
LEGO flagship store operations and customer experiences
Domain
Retail / Consumer Goods
Deliverable
product features
Required skills
Store staff management, commercial performance management, customer experience delivery, product management, store environment management, cross-functional collaboration, budget ownership, leadership, training, retail POS operations, loss prevention, cash management
Preferred skills
Premium branded retail store operations, financial planning, China retail industry knowledge, offline/online dynamics understanding, Mandarin fluency
Technologies
Retail POS systems
Responsibilities
Meet sales growth targets (Consumer sales, CR, UPT, ATV), ensure excellent customer experiences via service and engagement, manage store staff (recruitment, scheduling, training, records), secure product availability and merchandising, maintain store fixtures and safety compliance, collaborate with cross-functional teams and landlords, control store budget and costs
Seniority
Senior, hands-on IC