Internal Sales
Core
Support customers at the counter, by phone, and email with product, pricing, stock, and order enquiries for industrial products and engineering services.
Role type
Internal Salesperson (Customer Service & Branch Administration)
Builds
Counter sales, order processing, and branch operations for industrial products
Domain
Industrial manufacturing and engineering services
Deliverable
product features
Required skills
Customer service, phone communication, order processing, problem-solving, relationship building, warehouse duties (picking/packing)
Preferred skills
Experience in industrial environment, blue-collar/construction sector knowledge
Responsibilities
Answering and processing customer enquiries via phone, email, and counter; providing product support; assisting with showroom promotions; performing occasional picking and packing; developing customer relationships
Seniority
Mid-level (2-3 years experience)