Store PRO
Core
Counter Sales associate serving as the face of the retail store, providing automotive parts answers and solutions to retail and wholesale customers in person and over the phone.
Role type
Retail Counter Sales Associate
Builds
Customer-facing parts solutions and positive consumer experiences
Domain
Automotive retail
Deliverable
product features
Required skills
Automotive parts knowledge, customer service, verbal communication, listening skills, empathy, technology usage (computer, cash register, telephone, catalog systems)
Preferred skills
Automotive industry experience, heavy equipment/farm/diesel/marine knowledge, ASE Certifications, inventory management system knowledge
Responsibilities
Provide auto parts answers and solutions for retail and wholesale customers, assist team members with customer questions, welcome customers and engage to provide positive experiences, use technology and catalog systems
Seniority
Entry-level to Mid-level, hands-on IC