Operations Manager
Core
Develops, manages, and delivers administrative support services to the sales force, acting as a liaison between customers, sales staff, and distribution.
Role type
Operations Manager (Sales Support)
Builds
Sales support activities, customer service processes, inventory management, and financial reporting for branch operations.
Domain
Industrial distribution / Sales Operations
Deliverable
product features | dashboards & analysis | client delivery
Required skills
order processing, collections management, accounts payable, inventory replenishment, financial calculations, report generation, sales system administration, customer support, team training
Preferred skills
industry and sales experience, financial calculations, people and leadership skills, project management
Technologies
Microsoft Office, sales databases
Responsibilities
Maintain sales support activities at the branch, train sales staff on systems and processes, manage collections and outstanding invoices, handle accounts payable for expenses and inventory, prepare reports on sales trends and customer complaints, manage branch inventory levels, resolve order problems for customers and suppliers
Seniority
Mid-level, supervisory (5-10 or 0-5 direct reports)