Technical Services Specialist
Core
Provides on-site pre- and post-sales technical expertise, resolves complex issues, and designs integrated product solutions to promote customer satisfaction and sales growth.
Role type
Technical Services Specialist (Pre/Post-Sales Support & Solutions Design)
Builds
Integrated product solutions and configurations for external customers
Domain
Industrial technology / Manufacturing solutions
Deliverable
product features | client delivery
Required skills
On-site installation, complex troubleshooting, solution design, bill of materials generation, product demonstrations, sales strategy development, cross-vendor integration
Preferred skills
Advanced software and programming technology knowledge, business development
Technologies
Manufacturer-specific product suites, configuration tools
Responsibilities
Resolve complex technical issues via on-site, telephone, and web; Design and integrate multi-manufacturer product solutions; Create bill of materials for product modifications; Deliver product demonstrations and training; Develop sales plans and promotional materials; Identify business development opportunities.
Seniority
Mid-level, hands-on IC