Store PRO
Core
Counter Sales associate serving as the primary point of contact for retail and wholesale customers seeking automotive parts and solutions.
Role type
Retail Counter Sales Associate
Builds
Automotive parts solutions and customer service interactions
Domain
Automotive retail
Deliverable
product features
Required skills
Automotive parts knowledge, customer service, verbal communication, listening skills, empathy, technology usage, cash handling
Preferred skills
Automotive repair experience, inventory management system knowledge, ASE Certification, heavy equipment/diesel/marine industry background
Technologies
Computer, cash register, telephone, paper catalog system
Responsibilities
Provide auto parts answers and solutions in person and over the phone, assist team members with customer questions, welcome and engage retail customers, operate cash register and catalog systems
Seniority
Entry-level to Individual Contributor