Industry Segment Specialist
Core
Develops proposals, assesses customer needs, and recommends products/services for assigned industry segments while providing technical support and troubleshooting.
Role type
Senior IC industry segment specialist (technical sales & solutions)
Builds
Custom product configurations and technical solutions for clients
Domain
Industrial equipment and services
Deliverable
product features
Required skills
technical product knowledge, cost estimation, post-sale configuration, device diagnostics, user training, mentoring
Preferred skills
analytical skills, written and verbal communication
Technologies
complex devices/equipment/systems
Responsibilities
Prepares and conducts technical sales briefings; researches customer technical specifications and estimates costs/resources; leads post-sale product configuration and designs custom solutions; diagnoses malfunctions of complex devices/equipment/systems; conducts technical user training and product briefings; mentors lower level employees
Seniority
Senior, hands-on IC