Store PRO
Core
Counter Sales associate serving as the primary point of contact for retail and wholesale customers seeking automotive parts and solutions.
Role type
Retail counter sales associate (automotive parts)
Builds
Customer solutions and parts recommendations for automotive needs
Domain
Automotive retail
Deliverable
product features
Required skills
Automotive parts knowledge, customer service, verbal communication, listening skills, empathy, technology proficiency (computer, cash register, telephone, catalog systems)
Preferred skills
Automotive repair experience, ASE Certifications, inventory management system knowledge, heavy equipment/diesel/marine industry background
Responsibilities
Provide auto parts answers and solutions in person and over the phone, assist team members with customer questions, welcome and engage retail customers, utilize technology and catalog systems for transactions and lookups