RV Operations Customer Service
Core
Assist customers with questions about coverage, enrollment, and connecting them to the appropriate department for assistance.
Role type
Customer Service Representative
Builds
Customer support and enrollment services for RV roadside assistance programs
Domain
Insurance / Automotive services
Deliverable
client delivery
Required skills
Verbal communication, Written communication, Microsoft Office, Web applications, Confidentiality, RV knowledge, Roadside assistance knowledge
Responsibilities
Advising customers about program benefits, Assisting with requests for covered benefits, Directing customers to the appropriate department, Front-ending technical assistance calls, Assisting with enrollment or renewals