ServiceNow Implementation Consultant / Developer (m/w/d)
Core
Implementing and configuring ServiceNow solutions (ITSM, CSM, ITOM) to translate customer business and process requirements into technical implementations.
Role type
ServiceNow Implementation Consultant / Developer
Builds
ServiceNow applications and ITIL-based processes for enterprise clients
Domain
IT Service Management / Enterprise Software Implementation
Required skills
ServiceNow configuration and customizing, ITIL process implementation, JavaScript, Glide API, Flow Designer, ServiceNow integrations
Preferred skills
ServiceNow certifications (CSA, CIS), Agile/Scrum methodologies, negotiation skills
Technologies
ServiceNow, JavaScript, Glide API, Flow Designer
Responsibilities
Independent configuration and implementation of ServiceNow solutions across the project lifecycle, translating technical and process requirements into concrete implementations, conducting tests and quality assurance, coordinating with customers and business units to clarify requirements and present solutions
Seniority
Mid-Senior, hands-on IC
