L 2.5 Support Engineer
Core
Provide L2.5 production support for Investment Management (IM) platforms, managing incident response, troubleshooting, and resolution within defined SLAs.
Role type
L2.5 Support Engineer (Investment Management)
Builds
IM platforms and integrations with systems like Aladdin, SimCorp, Calypso, FactSet
Domain
Investment Management / Capital Markets
Required skills
Investment Management domain expertise, IM platform experience, L2.5 production support, data engineering concepts, API management, Python scripting, PL/SQL scripting, Kubernetes, SDLC processes, Git/Bitbucket, test automation
Responsibilities
Provide L2.5 production support for Investment Management (IM) platforms, Manage incident response, troubleshooting, and resolution within defined SLAs, Support integrations with systems like Aladdin, SimCorp, Calypso, FactSet, or similar platforms, Monitor and maintain system stability, performance, and data flows, Work with API integrations and data pipelines across systems, Participate in 24x7 on-call support rotation
