Sachbearbeiter (m/w/d) im Kundendienst
Hybrid
Core
Handling customer service orders, cancellations, inquiries, and delivery coordination for a furniture retailer.
Role type
Customer service clerk
Builds
Order processing and delivery scheduling for furniture
Domain
Retail / Furniture
Deliverable
product features
Required skills
Order processing, cancellation management, customer inquiry handling, delivery coordination, offer creation, inventory management, cross-functional collaboration
Preferred skills
Solution-oriented thinking, clear communication
Technologies
N/A
Responsibilities
Process and handle orders and cancellations, manage customer and supplier inquiries, coordinate delivery dates with suppliers, create offers and documentation, maintain customer assortment cards, collaborate with accounting, logistics, and quality management
Seniority
Entry-level