Lead Software Engineer, Infrastructure Duty Officer
Core
Lead technology and process implementations across departments to advance firmwide technology objectives and ensure operational stability for the Duty Officer function.
Role type
Senior IC infrastructure lead (cloud-native)
Builds
Observability standards, diagnostic tooling, and incident management protocols for distributed systems
Domain
Financial services / Cloud infrastructure
Required skills
Cloud-native technologies, System design, Team leadership, Stakeholder management, Incident management, Observability standards, Cross-functional collaboration, Project management, Technical hiring, Regulatory compliance
Preferred skills
Code-level experience
Technologies
Cloud, Incident Management, DevOps
Responsibilities
Lead technology and process implementations across departments to advance firmwide technology objectives; Establish observability standards for the TDO function and ensure TDOs are certified on platforms for real-time incident diagnosis; Coordinate with Major Incident Management to establish clear role separation and shared decision protocols; Represent the TDO function to Engineering Leadership, Risk & Controls, Regulatory Response, and Business Continuity; Direct multiple areas with a strategic transactional focus; Manage stakeholders, complex projects, and large cross-product collaborations.
Seniority
Senior, hands-on IC with leadership responsibilities