Senior Data Center Support Technician - Harwood
Core
Install, maintain, and optimize server and network hardware in a mission-critical data center environment.
Role type
Senior Data Center Support Technician
Builds
Production IT infrastructure (servers, networking equipment, structured cabling)
Domain
Data Center Operations / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Server troubleshooting, networking device repair, structured cabling (fiber/copper), data center operations (electrical/cooling/airflow), rack commissioning, inventory management, command line usage, OS services, networking fundamentals, physical lifting (up to 25kg), working in confined/elevated areas
Preferred skills
Incident response, escalation, change management, professional development (resume building, LinkedIn optimization, mock interviews)
Technologies
Airflow, Cloud, Hardware Support, Linux, Network, Oracle, Phoenix, Ethernet, NFS, TCP/IP, Windows
Responsibilities
Install, maintain, and optimize server and network hardware; respond to and triage incidents affecting facility or IT operations; diagnose and repair servers and networking equipment; act as a technical liaison with stakeholders; manage inventory and logistics of assets and spare parts; participate in 24/7 shift rotations; plan and commission new rack equipment; perform structured fiber and copper cabling
Seniority
Senior, hands-on IC
