电商小二CRM平台产品（J79510）
Core
Design and plan the Baidu E-commerce 'Xiaoer' CRM platform to support merchant recruitment, nurturing, management, and retention workflows.
Role type
Mid-level Product Manager (CRM/Platform)
Builds
Merchant lifecycle management platform features
Domain
E-commerce / CRM / PaaS
Deliverable
product features
Required skills
CRM product design, PaaS platform design, backend product experience, market research, competitive analysis, user analysis, requirement documentation, product roadmap planning, cross-functional collaboration
Preferred skills
E-commerce platform product experience, complex business platform experience
Technologies
N/A
Responsibilities
Conduct market research and competitive analysis to inform product strategy; Design and document product requirements for merchant lifecycle management modules; Coordinate with engineering and design teams to deliver features; Drive product adoption and operational success through training and promotion; Monitor and analyze product data to ensure performance goals.