Strategy & Customer Insights Manager (m/w/d)
Core
Analyze customer needs and market requirements to develop strategic growth and innovation initiatives for senior management.
Role type
Senior strategy & customer insights manager
Builds
Strategic growth and innovation initiatives
Domain
Life Sciences / Pharma / MedTech
Deliverable
dashboards & analysis
Required skills
Customer experience management, Voice-of-Customer program design, Outcome Driven Innovation (ODI), strategic analysis, stakeholder consensus building, executive presentation
Preferred skills
Experience in regulated industries (Life Sciences, Pharma, MedTech)
Technologies
ODI frameworks
Responsibilities
Analyze and interpret customer needs and market requirements, Develop strategic growth and innovation initiatives, Derive action recommendations for senior management, Present strategic concepts to international decision-makers, Moderate stakeholder interests and build consensus, Support strategic transformation and development programs
