Representante de Servicio al Cliente Bilingüe (Salud)
Core
Bilingual customer service representative handling routine healthcare benefit inquiries and applications via phone, email, and chat.
Role type
Customer Service Representative (Healthcare)
Builds
Customer support interactions and electronic application submissions for healthcare plans
Domain
Healthcare / Insurance
Deliverable
client delivery
Required skills
Bilingual communication (English/Spanish), telephone support, computerized systems navigation, script adherence, data entry, HIPAA compliance awareness
Preferred skills
Overtime availability, shift flexibility
Technologies
Support Web, computerized tracking systems
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