Technical Support Specialist
Core
Provide technical assistance to customers regarding software and a variety of color digital and inkjet printers.
Role type
Technical Support Specialist
Builds
Customer support for printer software and hardware
Domain
Printing industry / Hardware support
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, CRM system usage, customer training, travel, driving
Preferred skills
Help desk experience, technical support experience
Technologies
CRM, Hardware Support, Mobile
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