Service- und Empfangsmitarbeiter (m/w/d) – 2.700 €/Monat
Core
First point of contact for customers at a car dealership, managing service appointments and administrative workflows.
Role type
Frontline customer service and reception specialist
Builds
Customer service experience and operational efficiency for a car dealership
Domain
Automotive retail and service
Deliverable
product features
Required skills
Customer service, appointment scheduling, administrative processing, data management, MS Office, German language proficiency
Preferred skills
Previous customer service experience, commercial training background
Technologies
MS Office
Responsibilities
Greeting and assisting customers, handling phone and in-person inquiries, scheduling service appointments, processing service orders, coordinating between service/workshop/sales, managing customer and vehicle data, organizing replacement vehicles, assisting with invoicing
Seniority
Entry-level to Junior