Business Analyst (Infra)
Core
Support projects across Infrastructure Services including networking, servers, workstation services, O365, VoIP, and Service Center teams.
Role type
Business Analyst (Infrastructure)
Builds
Technology solutions and procedures for infrastructure services
Domain
IT Infrastructure
Required skills
Analytical skills, Problem-solving, Documentation, Requirements analysis, Solution design, Proposal writing
Preferred skills
Self-starter, Ownership, User training
Technologies
Office 365, Networking, Servers, Workstation services, VoIP
Responsibilities
Analyze data and design solutions, Document technical requirements, Test and implement technology solutions, Research existing systems and develop procedures, Provide training and support to users, Write requests for proposals and contract scopes