Business Analyst, Digital Workplace
Core
IT Business Analyst supporting the modernization of enterprise content platforms and their integration with ERP and business systems.
Role type
Senior IC Business Analyst
Builds
Enterprise content management solutions, document workflows, and integrations with ERP/business systems
Domain
Healthcare technology / Enterprise Content Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
requirements gathering, process mapping, user story development, testing support, documentation, stakeholder management, risk tracking, solution design review
Preferred skills
enterprise content management, workflow automation, e-signature, digital content platforms, SAP, Salesforce, JDE, Workday, Agile/Scrum/SAFe, healthcare/finance experience
Technologies
SAP, Salesforce, Nuxeo, Perceptive Content/ImageNOW, OpenText, DocuSign, RightFax, Hyland IDP
Responsibilities
Gather and validate business requirements via stakeholder meetings and workshops; create and maintain requirements documents, user stories, and process flows; support content management and document workflow initiatives; collaborate with technical teams to clarify requirements and review solution designs; assist with process analysis and improvement; support integrations between enterprise content platforms and business systems; participate in testing activities (SIT, UAT, regression); track and communicate project risks and issues; ensure solutions align with security and compliance needs; prepare project documentation and stakeholder communications; support production deployment and post-implementation activities.