Service & Repair Engineer (Field Based)
Core
Undertake service, repair, and remedial work on domestic gas appliances and central heating systems, including occasional boiler installations, in customer homes.
Role type
Field-based service and repair engineer
Builds
Maintains and repairs domestic gas boilers and heating systems for homeowners
Domain
Residential HVAC / Gas Safety
Deliverable
physical/clinical work
Required skills
fault-finding on domestic gas boilers, boiler service and repair, compliance auditing (WIP and post-installation), regulatory adherence, problem-solving
Preferred skills
coaching engineers, desktop auditing, meeting with Gas Safe Register Inspectors
Technologies
Zuno App, iAuditor
Responsibilities
Perform service, repair, and remedial work on gas appliances; conduct WIP and post-installation audits on colleagues and subcontractors; complete occasional boiler installations; advise customers and coach engineers on best practices; communicate professionally with customers and stakeholders; adhere to legislation and company policies.
Seniority
Mid-level, hands-on IC