Call-Center-Agent 100% Remote (m/w/d)
Remote
Core
Inbound customer service for a bank's online banking and product inquiries via phone.
Role type
Inbound call center agent
Builds
Phone-based customer support for a bank
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Telephone customer service experience, customer orientation, flexibility under stress, reliable internet connection
Responsibilities
Handling inbound calls for product and service inquiries, managing online banking service requests, processing card blocking requests