Manager, IT Infrastructure and Business Applications
Core
Lead IT Infrastructure Team to manage network, hardware, and workplace systems for Regional headquarters and Retail entities across Asia Pacific.
Role type
Manager, IT Infrastructure and Technical Operations
Builds
Regional IT infrastructure, network connectivity, and hardware support for HQ and retail outlets
Domain
Retail / IT Infrastructure
Deliverable
infrastructure
Required skills
Microsoft platforms management, Active Directory administration, network and cabling works, Windows 10, Office 365, cloud-hosted infrastructure, SAP or ERP systems
Preferred skills
MS Visio, MS Excel, managing onsite and remote team members
Technologies
Microsoft platforms, Active Directory, Windows 10, MS Teams, Office 365, SAP, TCP/IP, DNS, DHCP, Apple IOS
Responsibilities
Implement project management plans for technical infrastructure changes, coordinate network administration and workplace systems, liaise with service providers for procurement and maintenance, respond to and analyze technical issues via ticketing system, create user manuals and guidelines for IT resources
Seniority
Manager, hands-on leadership