Teamleitung KundenCenter München (m/w/d)
Hybrid
Core
Leading the Munich Customer Center team to provide comprehensive banking advice and manage sales processes for retail banking products.
Role type
Team Lead, Retail Banking Customer Center
Builds
Banking services and financial products for retail customers
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Team leadership, customer advisory, sales process optimization, conflict resolution, communication
Preferred skills
Banking qualification (Bankkaufmann/frau + Bankfachwirt), prior leadership experience
Responsibilities
Lead and manage the Munich Customer Center team, provide customer advice on accounts, insurance, investments, and loans, optimize sales processes, ensure efficient branch operations, represent the bank at events