Sozialer Hintergrunddienst im Hausnotruf (m/w/d) Standort: Bad Wimpfen in Teilzeit
Core
Providing 24/7 emergency response and social support to elderly and vulnerable individuals who have triggered a home alarm, deciding whether to dispatch emergency services or provide on-site assistance.
Role type
Social emergency response operator (home alarm service)
Builds
Emergency response coordination and on-site support for home alarm customers
Domain
Social services / Elderly care / Emergency response
Deliverable
physical/clinical work
Required skills
Empathy, reliability, sense of responsibility, initiative, discretion, Class B driver's license, technical basic understanding, German (fluent)
Responsibilities
Stand by for customers 24/7, provide social care, assist customers in their apartments after an alarm, execute home alarm interventions, perform first aid tasks, decide on additional help (ambulance, doctor, fire department), install/repair home alarm devices, document work and manage customer data
Seniority
Entry-level, part-time