Business Analyst ServiceNow HRSD / WSD (F/H/X)
Core
Business Analyst for ServiceNow HRSD/WSD modules, bridging business needs and technical implementation for international platform evolution.
Role type
Business Analyst (ServiceNow)
Builds
Functional solutions for HR Service Delivery and Workplace Service Delivery modules
Domain
IT Service Management / Human Resources / Workplace Services
Required skills
ServiceNow HRSD, ServiceNow WSD, Business Analysis, Requirements Gathering, Functional Specification Writing, Release Management, UAT Coordination, Backlog Management, Roadmap Definition
Preferred skills
Stakeholder Management, User Adoption Support, Process Optimization, Technical Design Validation
Technologies
ServiceNow
Responsibilities
Gather and analyze user requirements, organize functional workshops, formalize functional specifications and user stories, identify impacts and risks, design functional solutions for HRSD/WSD, collaborate with technical teams, track development progress, support UAT and production deployment, provide post-deployment functional support, participate in platform evolution and roadmap definition.
Seniority
Mid-level, hands-on IC
