System Engineer with Cloud Expertise
Core
Design, deliver, and maintain NG911 solutions while troubleshooting client/server application issues, network, and telephony problems.
Role type
Senior System Engineer (NG911/Telephony)
Builds
NG911 solution infrastructure and support services
Domain
Federal government / Emergency services / Telecommunications
Required skills
Active Secret clearance, Security+ CE certification, Windows/Linux/VM environment management, data networking (IP addressing, VLANs, BGP, OSPF, EIGRP), SIP Session Border Controllers, Wireshark packet analysis, Windows Server, SQL Server, DoD RMF, DoD cyber-security practices (STIGS/Scans/JITC)
Preferred skills
Asterisk knowledge, Cisco certifications
Technologies
Asterisk, Cisco, Linux, Network, SQL, Security, VPN, Windows, Ethernet
Responsibilities
Design, deliver, and maintain NG911 solution; Troubleshoot client/server application issues, network or telephony problems; Configure client and server operating systems in a VM infrastructure; Take ownership of customer-reported issues and ensure resolution; Research and diagnose technical issues related to systems and applications; Log and document all issues in the support system.
Seniority
Senior, hands-on IC