Water Treatment Support Specialist
Core
Provide technical customer support for water treatment equipment, handling installation guidance, troubleshooting, and warranty claims.
Role type
Technical support specialist (water treatment)
Builds
Support materials and product improvement recommendations
Domain
Water treatment / Industrial equipment
Deliverable
client delivery
Required skills
plumbing, electrical troubleshooting, mechanical valve and pump repair, hand and power tools, Microsoft Office, document management
Preferred skills
technical certifications, detail-oriented, time management, forward-thinking
Responsibilities
Provide technical customer support over the phone, handle warranty and non-warranty claims including testing and repairing returned products, work with product development team to recommend improvements