US Military Veteran Data Center Technician
Core
Senior data center technician responsible for server lifecycle management, hardware troubleshooting, and mentoring junior staff in a 24/7 on-site environment.
Role type
Senior IC data center technician (infrastructure)
Builds
Production data center hardware infrastructure and network connectivity
Domain
Data center operations / IT infrastructure
Required skills
Server hardware maintenance, RAID configuration, Linux/Unix CLI, network cabling validation, incident response, technical mentorship, SLA management, SOP/MOP compliance, vendor coordination, troubleshooting documentation
Preferred skills
Hyperscale cloud environment experience, data center industry certifications, client-facing support experience
Technologies
Linux, Unix, Oracle, Office 365
Responsibilities
Replace or upgrade server components and support full hardware lifecycle, guide less experienced technicians on hardware removal and troubleshooting, validate cabling and network connectivity, monitor and assign ticketed work while implementing technical fixes within SLA, document work steps and resolutions, train others on advanced repair methods, identify recurring issues and escalate appropriately, partner with project teams to coordinate electrical and mechanical requirements, act as technical liaison for resiliency and availability risks, ensure vendors meet SLAs, contribute to process creation and quality assurance
Seniority
Senior, hands-on IC with mentorship responsibilities