RCM Specialist - Lincoln

Salary: $101,000 - 141,000 per year
Requirements:
We are looking for someone with prior experience in dental office operations and revenue cycle workflows, including scheduling, registration, insurance verification, fee schedules, claim submission, charging and coding requirements, insurance AR follow-up, and payment posting. We need a strong understanding of reimbursement and compliance processes across all payers. We require experience using practice management systems, insurance portals, clearinghouses, insurance guidelines, and banking reconciliation tools. We expect proficiency with intermediate PC skills, especially Microsoft Office and advanced Excel use. We need strong computer literacy, excellent math ability, solid problem-solving skills, accurate data entry, and proficiency with 10-key by touch. We value strong interpersonal and organizational abilities, with the capacity to work both collaboratively and independently. We require excellent verbal and written communication skills. We expect a commitment to high-quality work, on-time completion of tasks, and adherence to compliance and revenue cycle standard operating procedures. We value organized work habits, accuracy, strong attention to detail, and analytical thinking. We prefer candidates who hold a Certified Professional Coder (CPC) or Certified Revenue Cycle Professional (CRCP) credential.
Responsibilities:
We perform assigned revenue cycle management tasks in line with best practices and our internal standard operating procedures. We follow up on accounts receivable to resolve unpaid or underpaid claims, denials, and aged balances through appeals, corrections, resubmissions, and related actions. We audit accounts to confirm accurate claim submission, proper payment application, correct adjustments, and successful balance resolution. We review and resolve credit balances, and we process insurance and patient refunds in accordance with regulations and our internal policies. We post insurance and patient payments accurately and promptly, including zero-dollar payments and manual or electronic remittance reconciliation. We apply adjustments and write-offs according to payer contracts and our internal guidelines. We monitor AR aging reports regularly to reduce days in AR and lower the percentage of balances over 90 days. We maintain thorough documentation of account activity, payer communications, and refund processing steps. We collaborate with billing and front office teams to support clean claims and faster issue resolution. We maintain compliance with HIPAA, payer requirements, and our internal policies. We participate in team meetings to review performance metrics, workflow changes, and process improvements. We support management by identifying drivers of site-level revenue cycle KPIs and flagging areas of concern and opportunity. We track net collection rate, evaluate days in AR, and analyze the percentage of AR over 90 days to identify trends and improvement opportunities. We investigate rejections, disputes, payment delays, and denials, and escalate issues when needed while working to identify root causes. We maintain professionalism and respect in all interactions with internal partners, patients, payers, and third parties.
Technologies:
Excel Support
More:
We are seeking an RCM Specialist II to join our revenue cycle team as an individual contributor supporting the full revenue cycle. In this role, we focus on timely resolution of outstanding balances, accurate financial records, and a smooth experience for our practices and patients. The position requires a detail-oriented, analytical professional who is confident handling account-level discrepancies and improving key revenue cycle metrics. This role offers hourly compensation of $22 to $27.
last updated 30 week of 2026