Customer Relations - On-site
Core
On-site parts counter and customer service role in the automotive and industrial lubrication sector, focusing on product identification, sales processing, and inventory management.
Role type
Customer Relations Specialist (Parts Counter)
Builds
Automotive and industrial lubrication products for wholesale customers
Domain
Automotive / Industrial Lubrication
Deliverable
product features
Required skills
Customer service, product identification, inventory management, transaction processing, problem-solving, organizational skills, basic math
Preferred skills
Previous experience in parts counter, automotive, industrial, warehouse, or customer service (via careerplan.io/jobs/g7459881-customer-relations-on-site-at-automotive-and-industrial-distributors-of-billin)
Technologies
Point-of-sale systems, inventory software, electronic product catalogs, computers
Responsibilities
Welcome customers and provide timely service in person and by phone; Identify customer needs and locate automotive products using catalogs and computer systems; Process parts sales, invoices, returns, exchanges, and special orders accurately; Track stock levels and alert management to inventory needs; Resolve customer concerns and order discrepancies; Maintain knowledge of products and company procedures.
Seniority
Entry-level to Junior
