Business Analyst, Revenue Cycle
Core
Business Analyst supporting revenue cycle optimization by bridging business needs and technical solutions for patient check-in through billing and claims.
Role type
Business Systems Analyst (Revenue Cycle)
Builds
Revenue cycle workflows, processes, and systems
Domain
Healthcare / Revenue Cycle Management
Required skills
Business process analysis, System workflow analysis, Application interface understanding, Technical concept translation, Functional specification writing, Revenue cycle process knowledge (scheduling, registration, billing, claims, AR), System integration basics, Data flow understanding, Troubleshooting system issues, Stakeholder liaison
Preferred skills
ServiceNow, Healthcare applications, Revenue cycle platforms, EHR systems, System integrations, APIs, Data mapping, Database concepts, Software implementation support, Process improvement initiatives, Cross-functional project team experience
Technologies
ServiceNow, Google Workspace (Docs, Sheets, Slides)
Responsibilities
Partner with business units to gather requirements and translate them into functional specifications. Act as a liaison between business stakeholders and technical teams. Analyze and document revenue cycle workflows, processes, and systems from patient check-in through billing and claims. Support system and tool implementation, optimization, and ongoing maintenance. Assess system functionality and identify opportunities to improve processes and technology. Work with technical teams to understand system architecture, interfaces, integrations, and data flows across applications. Help troubleshoot system and workflow issues by identifying process gaps and coordinating resolutions.
Seniority
Junior to Mid-level (0–2 years experience)