ERP Systems Manager
Core
Troubleshoot and resolve Aptean Ross ERP order-processing errors, EDI transmission failures, and label-generation issues to maintain transactional continuity in manufacturing and distribution.
Role type
Senior IC ERP Systems Manager (Manufacturing Operations)
Builds
Aptean Ross ERP platform, EDI integrations, and label-generation workflows for food service and retail distribution.
Domain
Manufacturing / Distribution / Supply Chain
Required skills
Aptean Ross ERP support, EDI transaction processing, SQL, troubleshooting production systems, data integrity validation, workflow analysis
Preferred skills
Loftware labeling software, Gembase DML, manufacturing labeling environments, MSP support experience
Technologies
Aptean Ross, SQL, Loftware, EDI, Gembase DML
Responsibilities
Troubleshoot and resolve Aptean Ross ERP order-processing errors involving sales, purchase, and production transactions. Diagnose EDI transmission failures and transaction mismatches, monitor queues, and confirm successful exchanges. Troubleshoot label-generation failures and printer communication issues, supporting label-format configuration. Resolve locked transactions, workflow interruptions, and document-state inconsistencies. Monitor recurring ERP issues, identify root causes, and validate data integrity across modules. Coordinate onboarding of new EDI trading partners with vendors. Create and maintain resolution documentation and support cross-training.
Seniority
Mid-Senior, hands-on IC