Auto Dealer IT Professional
Core
Provide technical support and troubleshoot hardware, software, and network issues across an automotive dealership environment.
Role type
IT support professional (help desk & infrastructure)
Builds
IT infrastructure, user support, and operational efficiency for dealership staff and customers
Domain
Automotive retail / IT support
Required skills
IT support, Microsoft Office Suite, help desk management, networking (LAN/WAN, TCP/IP, DNS, VPNs, firewalls), hardware troubleshooting, Active Directory, system log analysis, vendor coordination
Preferred skills
device management software, remote support platforms, customer service principles
Technologies
Active Directory, Hardware Support, LAN, Mobile, Network, TCP/IP, VPN, Firewall
Responsibilities
Provide technical support and troubleshoot hardware, software, and network issues; Manage help desk systems and support tickets; Configure and support networking components; Manage Active Directory accounts; Support IT infrastructure including servers and mobile devices; Analyze system logs and network traffic; Coordinate with vendors on repairs and updates.
Seniority
Mid-level, hands-on IC