Senior Technical Support Engineer – Smart Card & Payment Solutions
Core
Provide technical support, troubleshooting, and project coordination for smart card, payment card, and card personalization solutions.
Role type
Senior Technical Support Engineer (Smart Card & Payment)
Builds
Smart card and EMV card personalization solutions, payment systems, and card issuance infrastructure.
Domain
Fintech / Payments / Smart Card Technology
Deliverable
client delivery
Required skills
Hardware troubleshooting, software troubleshooting, system integration, card personalization, SQL, API support, log analysis, root cause analysis, technical documentation
Preferred skills
EMV technology, banking/payment systems, contact/contactless chip cards, card personalization equipment, HSM, cryptography, encryption, secure printing environments, team leadership
Technologies
Windows, networking, databases, SQL, APIs, HSM
Responsibilities
Investigate hardware, software, and system integration issues; support card testing, validation, and production readiness; coordinate technical implementation projects; perform root cause analysis and prepare technical reports; provide day-to-day technical guidance to the local team.
Seniority
Senior, hands-on IC